You love running your own business, but you hate paying bills. Bills come in an endless stream into your inbox and mailbox. Do you want to set up an easier way to approve and pay them? Our Bill Pay Management Service may be just the right thing for you. In this article, we discuss how this service will enhance your bill pay process from setup and implementation and support.
Setup
Sometimes business owners have a fear of the unknown. Writing checks or using your online banking to pay bills feels comfortable. Using a bill payment system feels scary and time-consuming. By walking you through the setup process, we can remove the fears to help you see the benefits.
Often we set up a third-party bill pay app that connects to your existing accounting system. Before we onboard you to an app, we meet with you to discuss your current bill pay process. Some of the questions we may ask include:
- How are you receiving bills? (Snail mail, email, etc)
- Who is entering the bills?
- Who is responsible for approving payments?
- Do bills get paid on a schedule?
Based on the responses to the questions above, we can configure online bill pay to your needs. We also connect your accounting software to the bill pay app so that information flows seamlessly between both systems.
Implementation
The tools we use for online bill pay are designed to save time by extracting all the relevant information from bills. All you need to do is email or upload bills directly from your computer, and the app does the rest.
However, paying bills cannot be done with technology alone. Establishing a workflow that works for us and you is important. When setting up online bill pay, you need to know:
- Where to upload your bills
- How to approve bills for payment
- How to schedule and pay bills
In addition to the workflow, we provide training for any members of your team that will be involved in the bill pay process. This ensures that entry, approval, and payment of bills remain consistent and accurate.
Troubleshooting & support
When working with a bill payment app, integration errors are quite common. In addition, clients may have unique situations that require additional support. For example, if a vendor issues a credit memo, how do you record that in your bill pay system? Or how do you enter a payment to a bill that was done outside the bill pay system?
Our staff members strive to be knowledgeable about all the apps we use with our clients, and online bill pay is no exception. Beyond’s Bill Pay Management comes with comprehensive support. We will regularly monitor your bill pay system to verify that it’s communicating with your accounting software. Any issues between the two systems we address and correct. We also review and reconcile any clearing accounts associated with your bill pay system. And we are always available to answer your questions.
If you are tired of sending out checks, we can offer a better solution. Learn more here.